Sign the petition to force Adobe to issue maintenance patches for Adobe Creative Suite CS5 and El Capitan by clicking here! Ever since users have been installing Mac OS X El Capitan, there has been a host of various issues between it and Adobe's older software suite, including Adobe Creative Suite CS4 and CS5. Since we are heavy users of Adobe CS5 products, and especially Adobe Illustrator CS5, we have also been affected by these various bugs. One of the newer bugs that has surfaced is a complete crash of Adobe Illustrator when closing or quitting the program on the Macintosh platform. This also causes a larger issue of Illustrator not saving its preferences file, which means you have to reset any preferences upon relaunch.
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Fortunately, it seems that there is a pretty simple fix for this annoying bug in Illustrator CS5 for the Mac by simply renaming 2 folders. We have tried this fix, and can verify that it does solve both issues for us–no more quitting of Illustrator when it's quit. Zombie shoot mac os. It also now saves the preferences once again, where it did not before. Here's the steps to solve this aggravating issue with Adobe Illustrator CS5 on El Capitan.
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Try this possible fix for Adobe Illustrator CS5 crashing on exit:
- First, make sure Adobe Illustrator is not running. Now, head to your user library folder on the Mac. This is accomplished by holding down the option key on your keyboard and choosing the 'Go' menu from the Mac OS X Finder's menubar.
- Choose 'Library' from the pop-down menu and release the Option key.
- Find the 'Application Support' folder and double-click into it.
- Find the 'Adobe' folder and double-click into it.
- Find the folder called 'CS5ServiceManager' and click on the title of this folder.
- At this point, you should be able to rename this 'CS5ServiceManager' folder, by adding '.bak' to the end of it. So now, you will have a folder called 'CS5ServiceManager.bak'. Close this window and head to the next step.
- Head to the main hard drive by clicking on the Finder's 'Go' menu and choose 'Computer'
- Find the 'Library' folder and double-click into it.
- Find the 'Application Support' folder and double-click into it, the same as earlier.
- Find the 'Adobe' folder and double-click into it, the same as earlier.
- Find the folder called 'CS5ServiceManager' and click on the title of this folder.
- Rename the folder again to 'CS5ServiceManager.bak' and exit this folder.
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At this point, Adobe Illustrator CS5 can be launched as usual. Feel free to open a few documents and make some changes to the preferences area. Try to quit the program as usual and notice if it throws the same crash as it did before. After we did these steps exactly, the crashing stopped and the preferences are now saved perfectly once again.
Please consider a small and secure donation if this post helped you with your issue!
Users of 2013 Mac Pro systems running Avid have been complaining of their systems not rebooting as of September 2019. Users have been blaming a recent system update, or, Avid software which is not the cause of this issue on Macs with System Integrity Protection (SIP) turned off or Macintosh computers that don't support SIP at all. System Integrity Protection (SIP) was a feature introduced on Macintosh computers to deny malicious software from running on these machines. It can be turned off by a series of commands by expert users, or, it may not be supported on certain Macintosh models. As noted around the web, Avid software needs SIP turned off in order for the software to speak correctly to the onboard graphics card on certain Mac Pro systems.
Google seems to be at blame here for Mac Pro computers not restarting due to a recent Chrome web browser update according to the company here. They say:
At this point, Adobe Illustrator CS5 can be launched as usual. Feel free to open a few documents and make some changes to the preferences area. Try to quit the program as usual and notice if it throws the same crash as it did before. After we did these steps exactly, the crashing stopped and the preferences are now saved perfectly once again.
Please consider a small and secure donation if this post helped you with your issue!
Users of 2013 Mac Pro systems running Avid have been complaining of their systems not rebooting as of September 2019. Users have been blaming a recent system update, or, Avid software which is not the cause of this issue on Macs with System Integrity Protection (SIP) turned off or Macintosh computers that don't support SIP at all. System Integrity Protection (SIP) was a feature introduced on Macintosh computers to deny malicious software from running on these machines. It can be turned off by a series of commands by expert users, or, it may not be supported on certain Macintosh models. As noted around the web, Avid software needs SIP turned off in order for the software to speak correctly to the onboard graphics card on certain Mac Pro systems.
Google seems to be at blame here for Mac Pro computers not restarting due to a recent Chrome web browser update according to the company here. They say:
'We recently discovered that a Chrome update may have shipped with a bug that damages the file system on macOS machines with System Integrity Protection (SIP) disabled, including machines that do not support SIP. We've paused the release while we finalize a new update that addresses the problem. If you have not taken steps to disable System Integrity Protection and your computer is on OS X 10.9 or later, this issue cannot affect you.'
In the meantime, here are some steps that can help get your Mac back to restarting correctly.
Please be warned, terminal commands are not for the faint of heart–there is a good chance that you can cause further damage by not performing these steps correctly. We are not responsible for any damage that you may cause to your system andmake sure that you are FULLY BACKED UP before issuing any commands in the terminal.
Google says in order to repair a machine that has been affected by this Chrome bug, please boot into recovery mode, and then open the Terminal application. The following commands must then be run from the terminal (you can copy and paste these commands one by one):
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chroot /Volumes/Macintosh HD # 'Macintosh HD' is the default
rm -rf /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle
mv var var_back # var may not exist, but this is fine
ln -sh private/var var
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chflags -h restricted /var
chflags -h hidden /var
xattr -sw com.apple.rootless ' /var
Reboot after typing these commands and the damaged part of the OS and the Google updater should be repaired. Make sure to backup any work at this point in case you weren't able to earlier.
